Our purpose is to serve all who come to us in need and we understand that using the services of a food bank for the first time can sometimes be a difficult experience.  Our staff will do their very best to make you feel at home and welcome during your visit.  St Thomas Elgin Food Bank is located at 24 John Street, St. Thomas.   Individuals and families may use our service every 21 days  (unless prior arrangements have been made with management).  Clients must reside in areas within Elgin County where there is no other food bank.

 

Information Required to Register

The following documentation is required for assistance

• One piece of identification for each family member or person residing in the household
• Verification of address – rent receipt or utility receipt
• Source of income if any (such as an Ontario Works, Ontario Disability, EI, Employment, Child Tax Benefit, etc.)

Please feel free to contact us with any questions or concerns prior to your visit.

Our Location

 

 

 

 

 

 

 

      For Food Assistance
Contact Foodbank Helpline

Text or  Call  519-878-3663

Email: operations@stthomaselginfoodbank.org

Mailing Address

St. Thomas Elgin Food Bank
24 John Street, St. Thomas, Ontario  N5P 2X3

Hours of service

Monday to Thursday  10:00 am to 3:00 pm

Our Foodbank helpline (519-878-3663) is monitored daily from 10:00 am to 3:00 pm.  Please leave your contact information and we will return your call.  For food assistance or donations, please ring the back doorbell.

Please note that we are closed on statutory holidays.

Frequently Asked Questions

When should I come in?

The food bank is available to you every 21 days. You may text, phone, or email our Food Bank Help Line at 519-878-3663 to order your food hamper. Should you require further assistance please contact Sarah Coleman, Manager of Operations at the food bank.

What is the process for receiving food?

Please text or call the Food Bank Help Line to preorder your food hamper – you will be given a time and day to pickup your food items. Our food bank is located at 24 John Street at the back door entrance. Please ring the bell and let them know you are here to pick up your order.

What do I need to bring?

Please be sure to bring your own carry bags if possible. We have “gone green” and are no longer using plastic shopping bags. Our food bank uses recycled boxes of all shapes and sizes to pack your food hamper. You may repack your hamper in your own carts and/or reusable bags, etc. if you have them.